SHIPPING DETAILS
Our delivery service covers all valid orders generated on the platform, with universal service standards applicable to all types of commodity orders, realizing inclusive and standardized cross-border delivery services. We always take safe delivery and orderly processing as the core service criteria, and strictly standardize every operation link from order confirmation to logistics delivery.
Once the order payment takes effect, the background operation system will automatically capture the order information, and the manual team will conduct secondary verification and sorting. We will try our best to complete professional packaging and commodity inspection work in the shortest possible processing cycle, select suitable packaging schemes according to the physical attributes of goods, and fully protect the safety of goods in the transportation process. All processing operations are carried out in accordance with unified specifications to ensure the consistency of service quality.
In terms of logistics transportation, we rely on mature global cross-border logistics systems to complete order distribution. Affected by the complexity of cross-border transportation links, the overall delivery progress has uncertainty, and there is no fixed and accurate delivery time standard. We will dynamically follow up the logistics status of each order, actively respond to various logistics changes, and try our best to ensure the stable advancement of delivery work.
For the final receiving link, users need to ensure the authenticity and completeness of receiving information. Any logistics abnormality caused by user operation problems will be actively followed up and coordinated by our team. We welcome users to feedback service problems encountered in the delivery process at any time, and we will optimize and improve the service system in a timely manner based on user feedback, and strive to provide more perfect delivery support for every user.
Delivery time: usually 8-15 days.
Processing time: usually 2-7 days.