RETURN POLICY

Universal After-Sales Return & Refund Policy
      This universal return policy applies to all conventional orders and commodity categories 📎. We take user satisfaction as the core standard and try our best to resolve all reasonable post-purchase demands.
Basic Service Principles
      All unused goods with complete original packaging and accessories are eligible for return and refund. We set no harsh thresholds for after-sales applications and try our best to deliver a relaxed shopping after-sales experience. Our after-sales channel is always open for consultation.
Special Restriction Instructions
      For standardized service operation, customized products, hygiene goods, and used, damaged or incomplete items are non-returnable. All restrictions are transparent and will be fully notified before ordering.
Expense & Progress Rules
      Return fees are liability-based. We will try our best to cover costs for quality defects, delivery errors and other service faults. Users bear fees for personal-cause returns. We will try our best to complete efficient refunds after goods verification.
Service Commitment
      We adhere to transparent, fair and flexible after-sales principles. We respect all reasonable user demands and standardize non-compliant scenarios, trying our best to provide stable and reliable after-sales guarantees for every order.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.